Refund policy

Last updated: 2026-10-25

30-day refund

If TrainingDue is not useful to you, ask for a refund within 30 days of your first payment and we refund that payment in full. You do not need to give a reason.

If your area is full

We accept at most 3 paying firms per area and customer type. If yours is already full when you subscribe, we refund your payment in full, whenever you paid.

How to ask

Write to jose@trainingdue.com from the email address on your account. Paddle, our merchant of record, processes the refund to the original payment method, usually within 5 to 10 business days.

After the first 30 days

Later monthly payments are not refunded, but you can cancel at any time (with the link in your Paddle receipt or by writing to us) and the subscription ends at the close of the period already paid. Nothing in this policy limits any right to a refund you have under the law of your country.